Thank you for renewing. We appreciate and depend on your support. The best way to renew is to visit mnzoo.org/membership and purchase your membership online. If you need assistance at any time, please email us at [email protected] and we will respond to you during normal business hours, Monday-Friday.

You will be notified of your membership expiration by both mail and email. We encourage you to renew your membership by responding to the renewal offers sent to you prior to your expiration date. Memberships are still valid for one full year from the time of purchase if you are reinstating or purchasing a new membership.

The membership staff is currently working from home due to state and agency recommendations. Your cards will arrive shortly after the Zoo opens to the public. Contact us at [email protected] with any customer needs that you have; we’re happy to help!

We encourage you to renew your membership, so you can experience all the Zoo has to offer year-round. Watch for special renewal offers in the mail or email beginning two months prior to your expiration date.

Your gift as a Friend of the Minnesota Zoo Foundation will support the core operations of the Zoo, including animal care, conservation initiatives, and education programs. In thanks for your generosity, the Zoo Foundation offers donor benefits that will help strengthen your connection with the Zoo, animals, and nature.  Click here for more information.

Friends Plus FAQs

If your recipients are current members during the time of the Zoo’s closure, they will receive a special offer of free tickets. They will be periodically contacted and reminded of the offer leading up to the Zoo’s reopening.

Thank you for asking—and for your patience as we navigate an unprecedented time. We depend on your support to ensure the Minnesota Zoo continues to be a world-class Zoo that offers unique nature experiences and provides exceptional care for animals, not just in challenging times but every day. Your support is critical to our success, and we realize you have a choice to make. We appreciate your support of the Zoo and hope you’ll decide to renew again. Due to the numerous unknowns with COVID-19, we do not have a definitive opening date and therefore have offered current members tickets to visit once we reopen. These tickets are valid if you renew or not. We hope you will take advantage of the incredible value of your membership, appreciate the recent gift from the Zoo, and continue to experience the value of your membership through our virtual education platforms, Virtual Farm Babies, nature play, and more. In addition, the Zoo will create create special experiences for members as the Zoo reopens.

Members, like you, play a vital role in our efforts to save wildlife and connect people, animals and the natural world. Your support matters! Memberships are non-refundable and cannot be deactivated and reactivated. We hope you will continue to support the Minnesota Zoo and take advantage of the all benefits membership offers, including a recent gift of Zoo tickets to share with family, friends and neighbors!

Yes. Your payment, less the fair market value of the benefits you receive, is deductible for income tax purposes. Under Internal Revenue Service guidelines, the estimated value of standard-level membership benefits is not substantial; therefore the full amount of your payment is a deductible contribution. The Minnesota Zoo’s Federal Tax ID # is 41-600-7162. Please contact the Zoo’s Membership Office at 952-431-9478 for additional information. For tax deduction information for Friends of the Minnesota Zoo program, call the Minnesota Zoo Foundation at 952-431-9447. 

We are maintaining flexibility to reopen the Zoo once it is determined it is safe to do so and that it is in the best interest of the animals, staff, and our members and guests. We will continue to follow the guidelines set by leading public health agencies including the Minnesota Department of Health and the CDC. We, too, can’t wait to see you here at the Zoo again soon!

In order to protect the safety of our staff caring for our animals, we have limited access to critical staff onsite only. This is in an effort to protect staff and minimize contact as much as possible. In the meantime, please visit our homepage at mnzoo.org and social media pages as we work to virtually “bring the Zoo to you!”

In the current environment, the concert series is being discussed weekly. At this time, working with our concert production partner, we do not have specific dates for lineups or ticket sales. Please look for more details in late May.

Please contact [email protected] for programming and enrollment questions. We are doing our best to communicate any changes in a timely manner for future programs.

During these challenging times, the Minnesota Zoo is working hard to make a difference in your lives, just as you have made a difference within our community. Visit mnzoo.org for new at-home learning tools, nature play, Virtual Farm Babies, and more information on special experiences for members upon our much anticipated reopening. If you were current at the time of the closure, please check out a special offer  that we have made available directly in your membership account for you to use with your family or friends. We can’t wait to see you again!

Yes, you are able to use the tickets if your membership expires. We still encourage you to renew your membership, so you can experience all the Zoo has to offer year-round.

You are welcome to use the tickets for you and your family-even if your membership has expired. We hope we can count on your support and encourage you to renew and continue supporting the Zoo’s commitment to animals, education and nature.

The offer is valid for households that were current as of March 14, one offer per household. If you were expired before March 14, and renew or purchase a new membership during the Zoo’s closure, the offer of free tickets will apply to your membership account. Click here for more details on the special offer to members.

Click here for information about the offer and up-to-date Zoo news.

If you need assistance at any time, please email us at [email protected] and we will respond to you during normal business hours, Monday-Friday. If you need more immediate assistance, please contact us at [email protected].

Members, like you, play a vital role in our efforts to save wildlife and connect people, animals and the natural world. Your support matters! Memberships are non-refundable and cannot be deactivated and reactivated. We rely on memberships, donations and support from the state to continue to thrive here at the Minnesota Zoo and with our conservation efforts throughout the globe. Your membership is considered a tax deductible donation to the Minnesota Zoo.

Cancellation emails were sent to all registered camp families on Friday, May 15th. Registrants may choose to donate their camp fees in full or part, or receive a full refund. All cancellations will be processed according to each registrant’s choice within approximately one week of receipt. All donations are tax deductible and will support critical animal care and facility management of the Minnesota Zoo.

We are exploring all options at this time, but do not have any current onsite programming available.

We are exploring virtual programming options at this time and will reach out to camp families and Zoo members as new opportunities arise.  Visit the Zoo’s Learning Corner webpage for a variety of at home and digital learning resources.